Shipping policy
Shipping Policy
Last Updated: July 8, 2026
Thank you for shopping with Avora Lane™. We're committed to getting your order to you as quickly and safely as possible.
Processing Time
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Orders are processed within 1–2 business days after payment has been confirmed.
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Orders are processed Monday through Friday, excluding public holidays.
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Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Delivery Time
We currently ship using The Courier Guy.
Estimated delivery time is:
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8–11 business days from the date your order is shipped.
Please note that delivery times are estimates and may vary depending on your location, weather conditions, public holidays, courier operations, or other unforeseen circumstances.
Shipping Delays
While we do our best to ensure your order arrives within the estimated timeframe, Avora Lane™ cannot guarantee delivery dates.
We are not responsible for delays caused by the courier, adverse weather, customs, public holidays, incorrect shipping information provided by the customer, or other circumstances beyond our reasonable control.
If your shipment is delayed, we will gladly assist you in contacting the courier and tracking your order.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Avora Lane™ is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with The Courier Guy to investigate the issue and help reach a resolution.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team.
Thank you for choosing Avora Lane™. We appreciate your trust and support.